Garrison Toyota Nashville

100 Fernco Drive ▪ Nashville, TN 37207 ▪ (615) 350-6700 ▪ Fax (615) 350-6800 ▪ Toll Free (877) 350-6200

SERVICE DEPARTMENT

Garrison Service Dept.

Has:

Toyota Trained Gold / Silver / Bronze Level Service Technicians.

Service Technicians are also ASE Certified.

Many years of forklift experience to help you with your forklift service requirements.

New shop facility fully staffed with the necessary personnel and equipment to ensure a quick return lead time.

Radio Dispatched service vehicles to provide a quick response to your breakdown needs.

We guarantee our work, and take pride in maintaining your equipment for maximum productivity.

MIDDLE TENNESSEE - Service Department Manager

JARRETT HOOVER
(615) 564-2060
nservice@garrisonservice.com

A custom tailored "Planned Maintenance Program" can be developed to satisfy your specific forklift service requirements.

What is a Planned Maintenance Program?

Planned Maintenance is a
72-Point general forklift service by a certified/factory trained technician. The purpose is to keep your forklift at its peak performance levels, eliminating downtime and expose potential problems.

SOUTHERN KENTUCKY - Service Department Manager

JAMES NAPIER
(270) 846-8050
bservice@garrisonservice.com

How often does my forklift need a (PM) service?

It is recommended in intervals of every 30 to 90 days or 200 hours based on truck usage and application.

What is checked in a (PM) service agreement?

It is a 72-point, 125 function check-up.
   We Check:
   The Mast and Attachments
   The Drive Train
   The Engine Compartment
     (including fluids & filters)
   The Electrical System
   The Brakes
   The Hydraulics
   The Steering System
   Appearance
     (safety & cosmetic)

(These points will vary based on truck class & type i.e. gas, electric, LP)

If I have several forklifts, how will I know when it's time for my scheduled (PM)?

Garrison's Service Department will call you to schedule your next (PM). We will set up a date and time to service your entire fleet, be it one or multiple trucks. Our work schedule is based around your production load and internal usage per forklift.

How long is my (PM) service contract for?

Keep in mind that this is an agreement and not a contract and can be changed or modified at any time with no penalty. Garrison Service Company strives for total customer satisfaction. If we do not meet or exceed your expectations please contact your CSS Representative or our Service Department Manager.

Will any other work be performed other than the (PM)?

Any work outside the standard (PM) program will be noted on the work sheet. Any major repairs will be quoted accordingly. Minor repairs could or would be repaired based on approval only.

If service work is performed will I have any warranty?

Any service work performed beyond the (PM) program carries a 90-day warranty on both service and parts.

Can I receive a record of the service performed on my forklift?

A record of the work order is presented upon completion for the reference and signature. It also acts as a hard copy of problem areas or other services that need to be performed.